Yes, 100%. All orders ship in plain boxes with no logos, no branding and no references to the contents. The shipping label only shows "La Juguetería de Adultos" as a generic sender name, with no product description.

Neither the delivery driver nor whoever receives the box will know what's inside.

Your financial privacy is protected. The charge on your bank statement appears as a generic business name, not "La Juguetería de Adultos". No one reviewing your card will know where you shopped.

We process your order in less than 24 business hours and delivery takes 2 to 5 business days anywhere in Mexico once dispatched.

You'll receive your tracking number by email and WhatsApp to follow your shipment in real time.

We only sell toys made from certified body-safe materials:

• Medical-grade silicone: hypoallergenic, non-porous and the safest option.
• Medical-grade ABS: phthalate-free hard plastic, ideal for external use.
• Borosilicate glass: non-porous, durable and easy to sterilize.
• Surgical stainless steel: long-lasting and compatible with any lubricant.

We never sell toys containing PVC, jelly or phthalates.

The key difference is compatibility:

• Water-based: compatible with all toys (including silicone) and latex condoms. Best for everyday use.
• Silicone-based: longer-lasting, great for the shower, but DO NOT use with silicone toys — it damages the material.
• Hybrid: combines the best of both.

Golden rule: if your toy is silicone, use water-based lubricant.

No. Silicone-based lubricant chemically reacts with silicone toys and degrades the material — it becomes sticky, porous and unhygienic.

For silicone toys, always use a water-based or compatible hybrid lubricant.

Cleaning depends on the material:

• Silicone, glass, steel, ABS: warm water with mild soap before and after each use. Air dry.
• 100% silicone (no motor): boil for 3–5 min or use 70% isopropyl alcohol.
• Motorized or rechargeable toys: never submerge unless waterproof. Use a damp cloth.

Store in a fabric pouch to avoid dust and contact with other materials.

Most premium toys feature a quiet motor (under 50 dB, comparable to a whisper). Brands like Satisfyer, We-Vibe and Romp are known for their discretion. If noise is a priority, filter by "ultra-quiet" in each category.

It depends on the product:

• IPX7 (fully submersible): bathtub, pool or shower.
• IPX5/IPX6 (splash-proof): shower use only, not submersible.
• No IP rating: damp cloth only.

Submerging a non-waterproof toy will burn the motor and void the warranty.

A suction toy creates pressure waves without direct contact. For your first time: start on the lowest setting, apply water-based lubricant around the clitoris, place the nozzle fully covering the clitoris, and gradually increase intensity. Keep sessions short at first (5–10 min).

Butt plugs: beginner 2.5–3 cm, intermediate 3.5–4.5 cm, advanced 5+ cm. Always use a wide T-base and plenty of lubricant.

Cock rings: measure flaccid circumference, divide by 3.14, choose 1–2 mm smaller. Never wear a ring for more than 20–30 consecutive minutes.

Most toys use magnetic USB charging. Charge time: 1.5–2.5 hours. Battery life: 45 min to 2 hours depending on intensity. Magnetic cable included in the box.

Non-intimidating and shareable options: vibrating cock rings, we-vibe style vibrators, clitoral suction toys or couples starter kits. Most importantly: talk before you buy. Choosing together breaks the ice and removes any pressure.

The brands we carry (We-Vibe, Satisfyer Connect) use end-to-end Bluetooth encryption. We recommend: use the app on trusted networks, disable Bluetooth when not in use and keep the app updated.

Yes. Official manufacturer warranty: Satisfyer 15 years on the motor, We-Vibe 1+2 years, Romp 2 years, Doc Johnson/CalExotics/Blush 1 year.

Contact us on WhatsApp within the first 48 hours with your order number. We arrange an exchange or refund — no need to return the product in most cases (for hygiene reasons).